Hawaii Senior Care

Admin Assistant

Honolulu, HawaiiFull-time
$18 - $27 hourly
About the Job
We are a home care agency located in downtown Honolulu.
We are looking for a reliable, positive, compassionate professional to join our office staff.

Position Overview:
  • This position will play an integral part in all aspects of the office.
  • You will be involved in administrative support, clinical oversight, and scheduling.
  • We are willing to train.
  • All job candidates must be able to work at our office from 8:30 am to 5:30 pm Mondays to Fridays.

Primary Responsibilities:
  • Answer telephone calls, assist clients, prospective applicants, and employees, or take messages as appropriate.
  • Assist in the orientation of new caregivers.
  • Assist in the creation, maintenance, and closing of client and employee files.
  • Employee and client file audits.
  • Follow-up with appropriate parties to obtain documentation to ensure compliance.
  • Process incoming/outgoing mail and faxes as needed.
  • Incident tracking & report compilation.
  • Care note tracking and follow-up with direct care staff, reporting issues to management.
  • Assist in the creation and updating of policies, procedures, and processes.
  • Ensure education and compliance with all HIPAA regulations and requirements.
  • Ensure file maintenance and security standards are consistently practiced and enforced to protect employee and client records.
  • Other duties as assigned.

Minimum Qualifications:
  • Education: High school diploma or equivalent.
  • Experience: One year of office work and/or customer service.
  • Excellent written and verbal communication skills.
  • Excellent customer service skills and a positive attitude.
  • Proficient in Microsoft Office, Google Docs, Windows, and Mac computers.
  • Prefer valid Hawaii Driver License, but not required.

Benefits Include:
  • Medical/Dental/Vision Insurance.
  • 401k with company matching.
  • Weekly Pay: $18-$27 hourly depending on experience.
  • Performance Bonus.